Privacy policy

1. Who we are

BONÈ Agency ("BONÈ," "we," "us") operates the BONÈ product catalog at bone-magazine.com. For privacy-related questions, contact us at info@bone-magazine.com.

2. Data we collect

We collect information you provide directly and limited technical data automatically when you use our website.

• Order and contact details — name, email address, phone number, and delivery or billing address provided at checkout.
• Order information — products ordered, sizes, quantities, and payment reference details needed to fulfill your order.
• Technical data — browser type, device information, IP address, and pages visited, collected through standard server logs.
• Cart data — items stored in your shopping cart are saved locally in your browser and are not transmitted to our servers until you submit checkout.

3. How we use your data

We use your personal data to:

• Process and fulfill your orders
• Send order confirmations, payment instructions, and delivery updates
• Respond to customer support requests
• Comply with legal obligations

We do not sell your personal data to third parties.

4. Legal basis for processing

We process your data based on: (a) performance of a contract when you place an order; (b) legitimate interests in operating and improving our website; and (c) compliance with legal obligations. Where required, we will ask for your consent before processing data for other purposes.

5. Data retention

We retain order records for as long as necessary to fulfill your order, handle returns or disputes, and meet accounting and tax requirements — typically up to seven years.

6. Sharing with third parties

We may share your data with service providers who help us operate the website and fulfill orders — including Resend (transactional email delivery), Netlify (website hosting), and local delivery partners on Bonaire. These providers are contractually required to protect your data and use it only for the services they provide to us.

7. Cookies and local storage

Our website uses browser local storage to persist your shopping cart between visits. You can clear local storage through your browser settings; doing so will remove items saved in your cart.

8. Your rights

Depending on applicable law, you may have the right to access, correct, delete, or restrict processing of your personal data, and to object to certain processing or request data portability. To exercise these rights, email us at info@bone-magazine.com. We will respond within 30 days.

9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. No method of transmission over the internet is completely secure; we encourage you to use strong passwords and keep your contact details up to date.

10. Changes to this policy

We may update this privacy policy from time to time. The "Last updated" date at the top of this page indicates when changes were last made. Continued use of our website after changes constitutes acceptance of the updated policy.